Ignite Live 2021
Agenda | 25th February
9am - 9.15am (AEDT) | 11am - 11.15am (NZDT)
Conference Welcome | Leading Through Uncertainty
Speaker: Lisa Nelson, Managing Director Equifax Australia & New Zealand
Equifax Australia and New Zealand Managing Director Lisa Nelson welcomes you and shares her perspective on leading with confidence during the pandemic.
9.15am - 9.40am (AEDT) | 11.15am-11.40am (NZDT)
Keynote | The Economy: Now and in the Future
Speaker: Paul Bloxham, Chief Economist HSBC
Paul Bloxham, Chief Economist HSBC shares data-driven insights and discusses the impact of the pandemic on business and consumers. Paul will talk to what we’ve experienced here in Australia and importantly; look forward to where things might be headed.
9.40am - 10.15am (AEDT) | 11.40am-12.15pm (NZDT)
Keynote | Navigating with confidence in an era of uncertainty. How we can use the past as a window to the future.
Speakers: Prasanna Dhore, Global Head of Data & Analytics and
Kari Mastropasqua EGM, Data and Analytics, ANZ; Equifax
Prasanna Dhore, Global Head of Data & Analytics at Equifax will share best practices and key concepts on how we can take what we know now and use it to navigate the future.
Prasanna will be joined by Kari Mastropasqua EGM, Data & Analytics, ANZ Equifax.
Kari will discuss local insights from Australia and New Zealand in 2020 and share how Equifax continues to help many customers reduce uncertainty and succeed.
10.15am - 10.35am (AEDT) | 12.15pm-12.35pm (NZDT)
Panel | Helping Customers Find a Better Future Using Data & Analytics
Speakers: Angus Luffman, Managing Director New Zealand Equifax talks with panellist Kevin James, Equifax GM Collections, Advisory and Solutions; Jason Humphrey, Chief Risk Officer ANZ and Lawrence Maxwell, Head of Retail Credit at Kiwibank.
Now more than ever, understanding your customers is key. Hear how leveraging traditional and alternative data and utilising advanced analytical techniques and insights can help in supporting your customers who are at a higher risk of financial stress.
5 MINUTE SHORT BREAK
10.40am - 11.05am (AEDT) | 12.40am - 1.05pm (NZDT)
Keynote | Solutions for New Identity and Fraud Threats
Speaker: Sriram Tirunellayi, VP Global Identity and Fraud, Equifax
The global pandemic has led to an increase in digital transactions, resulting in an uptick in digital fraud and identity theft. Balancing customer experience with mitigating fraud losses is now more challenging. In this session presented by Sriram Tirunellayi, VP Global Identity and Fraud, Equifax; learn how the concept of digital identity verification is quickly evolving and how fraudsters are adapting, why it’s important for businesses to adapt and what is needed to adapt, as well as proof points highlighting the impact of AI/ML on improving key business metrics surrounding fraud and identity.
11.05am - 11.25am (AEDT) | 1.05pm - 1.25pm (NZDT)
Customer View | Analytics Your Way: Challenging Times Demand Flexible Access
Speaker: Marcus Oakley, Chief Risk Officer, Now Finance
In uncertain economic times, it’s critical businesses have the right tools to take action and activate insights. Understand how Equifax Ignite can help leverage differentiated data, for more informed, growth-driving decisions.
Kevin James, Equifax General Manager Collections, Advisory and Solutions, sits down with Marcus Oakley, Chief Risk Officer, Now Finance to discuss how they have applied new business strategies and why it was critical for growth.
11.25am - 11.45am (AEDT) | 1.25pm - 1.45pm (NZDT)
Locate Consumers and Market with Certainty
Speaker: Chris Durbridge, Head of Product, Marketing Analytics, Equifax
A roadmap of how customers can truly use data and insights to reach marketing goals. Chris Durbridge, Head of Product, Marketing Analytics, Equifax will show you how to harness first party data to extract insight from this data to grow business, use traditional and non-traditional data to get a true 360 degree view of customers, and leverage the power of these new insights across multi-channel digital marketing platforms.
ON DEMAND SESSION
The impacts of design and distribution obligations on distributors
Speaker: Tony Bird, Head Of Risk at AFG Australian Finance Group
How do/will the design and distribution obligations likely impact consumers and financial service providers. Tony Bird, Head Of Risk at AFG Australian Finance Group, will discuss with Stuart Musgrave Consulting Manager, Advisory Services at Equifax; how third party introducer business models will adapt to the design and distribution obligations, particularly target market determinations.